How do I send something back?
If something does not suit you or if you do not like it anymore for some reason, you are welcome to send it back to us. For this, the parts must be unworn and originally packed.
How long can I send things back?
Once you have received your delivery, you can send us the goods back within 14 days after receiving the goods.
When will the refund be made?
We endeavor to process returns as quickly as possible and arrange for the refund. Usually the repayment takes place within 14 days after receipt of the return.
Is the return free for me?
If we have shipped your package within Austria or to Germany, the return is free for you. In the case of a return or exchange request, please contact firstname.lastname@example.org. By e-mail you will then receive all the return information and documents from us.
Outside of Austria or Germany, unfortunately, we can not offer free return shipping.
At email@example.com you will receive a return slip from us. Please fill this out completely in the package.
Set up your chargeable return to:
Please note that unfranked items will not be accepted by us.