FAQ

 
If you are looking for an extraordinary and individual present for your beloved one, our RACHEL bag in your own design is the perfect choice! RACHEL provides four different options of carrying.
Each RACHEL bag own design is exclusively made in our Styrian (Austria) manufactory. In order to keep the surprise, we guarantee the delivery by Christmas!

We guarantee the delivery by Christmas if:
1) we receive your order until 16th of December 2016
2) country of delivery is Austria or Germany
3) you are paying your order via online payment
4) you write us your telephone number in the mail you send us after your order (you find all details regarding this in the product description). So the courier driver can contact you when your parcel is in delivery.* Otherwise it may happen that your parcel lands in a parcel shop. You can be sure that we do not use your data for commercial use or give it to third parties.

Here you will find the RACHEL Own Design.

We are excited about your design choice!

If you have any questions, please feel free to contact us by sending a mail to contact@garymash.com or via our contact form.

*As an additional service we provide our customers the so called FlexDelivery Service. This means that, as soon as your parcel is shipped, you receive an automatically generated mail from GLS. Please also check your spam folder. In this mail you find all informations about delivery (expected delivery date and time). Via a link in this mail you can change these data if you like (you can f.e. change the delivery address).
 
 
Austria:
3,90 € / free above 60,– €

Deutschland:
4,90 € / frei above 80,– €

Switzerland:
12,90 € / free above 150,– €

Other countries:
9,90 € / free above 150,– €

Returns are free of charge.
If you want to return or exchange items, please write as a message to contact@garymash.com.
 
 
Delivery times:

Within Austria: 2-3 working days
To Germany: 3-5 working days
To other countries: 6-8 working days
 
 

100 % vegan range
fast delivery###